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Resources · Insights

Insights & thinking.

Field notes from our practice — agentic AI, data platforms, automation and the messy reality of getting enterprise systems into production.

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/02Data Is Your Competitive Edge: Laying the Groundwork for Scalable AI Success
/ENTERPRISE AI

Data Is Your Competitive Edge: Laying the Groundwork for Scalable AI Success

AI success is a data problem, not an algorithm problem. A playbook for treating data as a strategic asset, building literacy, and laying the foundations for AI at scale.

Mar 27, 20256 min read
/03Unlocking the Power of AI: Strategic Use Cases for Mid-Size Enterprises
/ENTERPRISE AI

Unlocking the Power of AI: Strategic Use Cases for Mid-Size Enterprises

Mid-size enterprises have an agility advantage in adopting AI. A tour of high-impact, industry-tuned use cases across automotive, healthcare and retail — and a pragmatic way to start.

Mar 4, 20255 min read
/04Generative AI for Enterprises — Where to Start?
/ENTERPRISE AI

Generative AI for Enterprises — Where to Start?

A pragmatic guide to picking your first generative AI use cases, the patterns that compound, and the governance principles that separate programs that scale from those that stall.

Mar 4, 20259 min read
/05AI Essentials for Business Leaders: Practical Insights Beyond the Hype
/ENTERPRISE AI

AI Essentials for Business Leaders: Practical Insights Beyond the Hype

A pragmatic field guide for business leaders on where AI delivers real value today, where it doesn't, and what to put in place before the first pilot.

Feb 5, 20256 min read
/06The Journey of AI: Ancient Myths to the Future
/ENTERPRISE AI

The Journey of AI: Ancient Myths to the Future

From Talos and the Golem to Dartmouth, cloud-scale compute, and today's foundation models — a short, opinionated history of artificial intelligence and what comes next.

Jan 6, 20256 min read
/07Generative AI – Enterprise Use Cases
/ENTERPRISE AI/GENERATIVE AI

Generative AI – Enterprise Use Cases

Generative AI has moved from novelty to line item. A tour of the enterprise use cases that actually compound — customer operations, knowledge work, engineering, sales and the back office — and how to pick your first two.

May 23, 20234 min read
/08Using Text Analytics and NLP: An Introduction
/ENTERPRISE AI/GENERATIVE AI

Using Text Analytics and NLP: An Introduction

How text analytics and natural language processing turn tickets, emails, transcripts and documents into labels, entities and answers a business can act on.

Jan 31, 20205 min read
/09Customer Service Chatbots Improve Customer Experience
/MACHINE LEARNING

Customer Service Chatbots Improve Customer Experience

Why AI-powered chatbots have become a customer-service staple: the honest benefits, the patterns behind successful deployments, and where they go wrong.

Aug 2, 20195 min read
/10AI/Robots do not Threaten Humans, but Super Humans do
/MACHINE LEARNING

AI/Robots do not Threaten Humans, but Super Humans do

The pressure on most workers will not come from robots replacing humans — it will come from humans amplified by AI. What that means for individuals and organizations.

Jun 3, 20195 min read
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No-pressure · 30 min · CTO-to-CTO