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Customer Success · Private Investigations & Security · July 2026

Background investigations, automated with AI.

AI Process AutomationSecurity Services

Palicon Group partnered with Dataflix to transform its background investigation process — replacing manual review and data extraction with an AI-powered platform that ingests applicant documents, populates investigation templates and flags what’s missing.

Claude AI on IBM CloudAutomated document extractionAudit-ready reports & approvals
At a glance
Industry
Private Investigations & Security
Client
Palicon Group
Region
Southern California · USA
Platforms
Claude AI · IBM Cloud · SSO
Engagement
Document AI · Build + Run
Published
2026
/01

The Challenge

Palicon Group’s background investigations relied heavily on manual review, extraction and documentation of applicant information from multiple sources — slowing investigations and capping how far the practice could scale.

  • Manual extraction of applicant data from PDFs was time-consuming
  • Background check templates required manual population from multiple documents
  • Missing information and follow-up questions had to be identified by hand
  • The impact: slower investigations, lower productivity and inconsistent reports

The objective was clear: move from manual information extraction to an AI-powered automated workflow that reduces administrative effort and accelerates investigation turnaround times.

/02

The Solution. An AI investigation platform.

Dataflix designed an AI-powered platform that automates applicant data extraction, document analysis and template population — a secure IBM Cloud solution using Claude AI, workflow automation, role-based access and configurable investigation templates.

/01

Automated Extraction

Applicant PDFs are ingested, processed and mined for the information investigators need — no manual re-keying.

/02

Gap Detection

The platform identifies missing information and generates recommended follow-up questions automatically.

/03

Secure by Design

Single Sign-On, role-based access controls and full audit logging keep every investigation compliant.

Built on
IBM CloudCloudClaude AIAI ExtractionWorkflow AutomationPlatform
/02·b

How it works. Intake to audit-ready report.

One continuous, governed workflow — from applicant documents to an approved, exportable investigation report.

  1. 01

    Ingest

    Applicant PDFs are uploaded and processed automatically.

  2. 02

    Extract & Populate

    Claude AI extracts applicant information and populates configurable investigation templates.

  3. 03

    Flag Gaps

    Missing information is identified with recommended follow-up questions.

  4. 04

    Review & Approve

    Investigators review, supervisors approve — with role-based controls throughout.

  5. 05

    Export & Audit

    Reports export to PDF with complete audit logging behind every step.

/03

The Results

Less
Manual effort reviewing and extracting applicant information
Faster
Background investigations completed through workflow automation
Scalable
Ready to support growing investigation volumes with consistent quality
Key wins
  • Automated extraction of applicant information from investigation documents
  • AI-driven identification of missing information and recommended follow-ups
  • Streamlined review, approval and report generation workflows

Investigator productivity improved through AI-assisted document analysis and data population, while consistency and quality increased across investigation reports. Dataflix delivered a purpose-built AI solution aligned to Palicon Group’s workflows — a secure, scalable architecture focused on measurable operational efficiency.

About the client

Palicon Group

Palicon Group is a private investigation and security firm serving public and private sector clients across the United States — focused on delivering accurate, compliant and timely background investigations while maintaining high service standards.

Southern California · USA·Private Investigations & Security·palicongroup.com
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