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Category	Topic

About Windows Media Player	How do I install the Windows Media Player? What is “auto-update”? How long will the “auto-update” process take?

Basics of Streaming	What do I need to view streaming video on DataFlix? What kind of computer works best? What does “streaming” mean? Can I save a streaming video? What are the different types of streaming video? Why does the DataFlix player look different than other players

Connection Speeds	Why does a faster Internet connection mean better video? Why can’t I choose my own connection speed? How can I get a fast Internet connection? What is DSL? What is a cable modem? What is dial-up and does DataFlix support it?

DataFlix Affiliates	What is a DataFlix Affiliate? How can I become a DataFlix Affiliate? How do I make money with DataFlix? What kind of video will DataFlix accept?

DataFlix Basics	How do I start using DataFlix? What does it cost? How do I pay for it?

Error Messages	I get an error message when I watch the video

Watching Video	I click on a video link and nothing happens I can hear something, but I’m not seeing video I get video, but it looks choppy The video keeps “buffering” -- what does that mean? Can I see video at my office? I am trying to watch a live event and the video does not appear What are archived events?

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